Bet365 Review

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As one of the UK’s biggest bookmaking firms it was only a matter of time before Bet365 moved into other territories. They now cater for most countries including Canada. So how does Bet365 measure up? Is it a good option for Canadian customers?

Introductory Bonus

Bet365 boasts an excellent introductory bonus of 100% on any money initially deposited. This offer is valid for new members up to a maximum value of $200 with a minimum initial deposit of $25. So if you deposit an initial $200 you will be rewarded with a further $200 in your account giving you $400 to gamble with. There is a downside to this offer however. There is a 90 day cut-off which applies. If you want the funds to remain in your account beyond this you must deposit the equivalent initial deposit plus bonus three times.

So to redeem the maximum introductory bonus of $200 following a $200 initial deposit ($400 total), you must bet a further $1200. For the minimum amount of $25, you would need to bet a further $150. If you are sure you are able to fulfil this then it is an excellent introductory bonus, if not it is useless.

Deposit and Withdrawal Methods

The good news is that Bet365 accepts withdrawals and deposits in Canadian dollars.You can deposit funds into your Bet365 account using a wide array of methods. You can deposit funds using Visa or Mastercard, Instadebit, Moneybookers, Ukash, Skrill, Entropay, Click2Pay and Ecocard. You can also deposit using Bank Transfer, Bank Wire and personal cheque. The good news is there is no charge for depositing funds and you can make an unlimited number of free withdrawals every month. Payouts are generally processed and in your account within 24 to 48 hours. The minimum deposit in $10.


Bet365 frequently provides new promos. Customers will benefit from promos on just about all major sporting events. For example, they are currently offering up to 50% bonus on all parlay bets for the major US and Canadian sports including NFL, NHL, NBA, MLB, NCAAF, CFL and NCAAB. You will find though that promos are more common for the main European sports markets such as Soccer and Horse Racing.

Website Accessibility

The Bet365 website can appear to be quite daunting at first due to the sheer number of betting markets available. The interface is easy to navigate though. The most common events are displayed at the top of the page with the full list of sports available running down the side. This makes it easy to find and bet on your chosen markets. As with most betting sites, you are able to stream most events live providing you have funds in your account.Through the website you are also able to access a live chat customer service portal.
The side is crammed full of options, but after a few minutes familiarising yourself with it you won’t feel daunted or confused.

Customer Service

Bet365’s customer service is considered to be one of the best in the industry. As mentioned above, they have a live chat service where you can talk directly to a handler to resolve an issues you have. Customer service handlers are tailored to the country you are resident and are polite, efficient and knowledgeable. I think the best endorsement of the customer service of Bet365 is that in 5 years of using the site I have only had to use them once and my problem was handled quickly and with a minimum of fuss.

In addition to the live chat service they can be contacted by email and telephone. The only downside is that like the range of sports available, the knowledge of Canadian sports is lacking at times.

Available Markets

For most people using online betting sites the range of markets available is one of the most important factors. In this Bet365 doesn’t disappoint. I counted betting markets on over 50 different sports making the number of markets available run into the hundreds if not thousands. As with the promos, and as you would expect from a UK based betting company, the most markets are available for sports such as Soccer, Horse Racing, Rugby and Greyhound Racing.

When it comes to the more popular Canadian sports only Hockey and Canadian Football is covered. There are no betting markets available for Lacrosse unfortunately. This is obviously not ideal for Canadians wanting to bet on one of Canada’s most popular sports.


When it comes to gambling we all want the best odds available. So how does Bet365 compare to the other major bookmakers? A quick look on suggests that while Bet365 is rarely the best on offer, it is as competitive as the other big hitters such as William Hill and Paddy Power. It certainly isn’t the worst on the market and you will find best odds on some sports, but not consistently. However, it does have other benefits such as best odds guaranteed on horse racing events.

This means that should you bet a horse at 5/1 and the price then drifts out to 8/1 your bet will be paid at the higher odds. You will also find the each way terms on Bet365 to be favourable. Unlike most bookmakers Bet365 still offers a quarter of the odds and first three places on most events.

In Play Options

Bet365 has an excellent range of in-play betting options. Just about every market available pre-event is present in running. As mentioned previously, they also have a very good streaming service on which you can keep up to date on your bets. It is also one of the few bookmakers that offer in-play bets on horse racing.

Mobile Betting and App

The mobile app has almost as many markets available as the main site. It has a handy A to Z feature that allows you to quickly find the sport required and the ‘main’ sports are present via an icon. It has a handy one touch deposit method and it will remember your previous stake to make the betting process even quicker. My one complaint is that it can take a while to scroll through the options and when you reach the bottom of a page there is no ‘return to top’ option meaning it can be equally time consuming to return to the bet slip.

Casino, Poker and Bingo

As with all the main bookmakers, Bet365 has the full range of Casino games. Roulette, Blackjack, Slots, Baccarat, various Poker games and Bingo are all available. There are also ‘live’ casino games available where you can compete with live dealers. Overall the range of games is excellent and the withdrawal times, customer service and accessibility is the equal of their sportsbook.

Bet365 is one of the largest bookmakers in the industry and it appears they have got there by making themselves as accessible as possible. This means looking after all their client-bases and Canada certainly hasn’t been overlooked in this respect. It offers deposits and withdrawals in Canadian dollars, provides live streaming to Canadians and while the range of sports available may not be tailored towards Canadians there is surely enough variety to cater to most needs. As one of the most trusted and best known bookmakers it is an excellent option for Canadians. If only they had a market for betting on Lacrosse…….

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