They are one of the oldest sports betting companies online and, for that reason alone, we have to take Pinnacle very seriously. The company was originally founded in August 1998 and launched two months later and that feels like an eternity in the modern, digital age.
In more than 20 years, Pinnacle bet has become one of the most respected names in the game and its customer base continues to grow. Trust and longevity are important but what else does the Pinnacle sportsbook have to offer?
This is an important point to keep in mind when you sign up for the Pinnacle sports betting platform. Unlike most other sportsbooks, this operator does not have a welcome bonus at the time of writing and it doesn’t look as if this position is going to change anytime soon.
Instead of giving you value through flashy offers and promotions, Pinnacle bet aim to provide the smallest available margins on a regular basis. This means that you should be consistently looking for the best possible odds when you place a bet anywhere on the sportsbook.
What this means is that players must realize that it’s all about building up a long term relationship with the Pinnacle betting platform. The value is intended to lie in those everyday odds and, for that reason, the Pinnacle sportsbook is targeted more towards the regular bettor who would like to wager, on average, at least one stake per day.
It’s the same situation for existing account holders. Once the registration process has been completed there is no loyalty program, no acca boosts and no free bet promos. If Pinnacle backs up their promise to provide top value odds then this shouldn’t be a problem but you must keep this in mind if you are the type of bettor that needs those deals.
Want access to this bonus? - Simply visit Pinnacle via the link below, register a personal account, and make a first deposit.
Remember that you are free to sign-up to as many sportsbooks as you want and collect all the sign-up bonuses and promotions offered by them. Check out the list of major Canadian sportsbooks here.
Sports Markets and Odds
Pinnacle covers a lot of ground in their list of sports betting markets. They claim to be the home of eSports so, if you like to follow virtual gaming, you should certainly check them out but there is much more to the Pinnacle sportsbook.
Overall, there is a good mix of traditional sports and a few niche markets in the following list.
- American Football
- Aussie Rules Football
- Formula One
- Rugby League
- Rugby Union
In addition to the list of traditional and virtual sports, the Pinnacle betting platform also quotes for entertainment and politics markets.
In summary, it’s a compact spread and there are certainly wider lists elsewhere but all that’s really missing here are the smallest niche sports. Other sports betting companies will quote markets for chess, bowls and water polo but will the majority of customers miss out by not having these options at Pinnacle? We think it’s fine to leave these niches out but we would have liked to have seen horse racing on the roster. Like a lot of bookmakers, the Pinnacle bet platform excludes anything on four legs so there are no horses and no greyhounds.
Live betting is important to this operator and there are hundreds of in-play markets to consider. That live platform is backed up by the Pinnacle Sports mobile platform which can be accessed via an app or the dedicated mobile website.
Now we come to the question of odds and the need for competitive pricing is, perhaps more important with the Pinnacle bet platform than with any other sportsbook. The operator needs to back that promise of exceptional odds to compensate for the lack of any bonus deals.
Pinnacle isn’t available on too many odds comparison sites so we looked at a sample of markets in a number of sports. It’s certainly true that they are competitive and, in some cases, the odds are higher than anyone that we could find from the main odds comparison portals.
Nobody can come up with the longest odds for every single event but the Pinnacle sports betting platform certainly comes close. Some prospective customers may still be upset that they cannot get a welcome bonus or any ongoing promotions but the value is certainly here in those regular, everyday odds.
Obviously we need to add some funds before we place our first Pinnacle bet so what does the operator offer in terms of funding methods? In short, this is one of the most comprehensive lists of banking methods we have ever seen and it includes traditional cards and transfers, eWallets and Cryptocurrency.
The full list of funding options can be found at the bottom of the Pinnacle betting homepage and it’s just easier to replicate it in full here. Here we go:
- Instant Banking
- Pay for Fun
Canadian customers should be particularly pleased to see both iDebit and Instadebit on this list. As familiar Canadian financial institutions, a lot of customers here will already have accounts in place and that’s an early plus point.
Beyond that observation, we can see that there is a good mix of popular and obscure eWallet providers. It would be good to see PayPal added here but in summary, this is an excellent schedule and it should provide at least one way for every customer to get involved.
As for minimum amounts to deposit and withdraw, the figures vary greatly. In terms of deposits, it starts at $10 for IDebit and MuchBetter, rises to $15 for Bitcoin, $20 for PaySafeCard and $50 for EcoPayz.
While that may look confusing, Pinnacle bet has published a helpful section that explains everything. Click on the button marked Payment Options, find Canadian Dollars on the drop-down menu and it will all be explained.
Pinnacle works hard on its infrastructure and that work continues in its customer service section. It starts by scrolling down towards the bottom of the homepage where you will find an entire section marked ‘help and support.’
The first place to start for many will be the Contact Us button which provides two ways to get in touch with the Pinnacle sportsbook. Firstly, the customer service email is shown but you can simply fill in the webform if you prefer. The email support section is there to respond 24 hours a day, 7 days a week so you can always expect a swift response no matter what hour of the day you get in touch.
There is a second button marked ‘help’ and while this looks promising, it is the route to a set of frequently asked questions. Not many of us have the patience to look through something like this but it is one of the better sets of FAQs that are out there. Type in your question and some answers will come up and this should certainly provide a solution to all of the usual, basic queries.
We mentioned that a separate section is given over to payments so this is a comprehensive way for pinnacle betting to tackle the issue of customer service. Many readers will, however, have noticed the lack of a live chat operator. This is definitely one downside that could be addressed as it usually ensures the fastest possible solution. Hopefully, it will appear in the future but for now, help options are more than adequately covered.
There’s certainly a lot going for the Pinnacle sportsbook and the very fact that they have been around since 1998 is a big positive. There are many other plus points to the Pinnacle sports betting platform but it’s certainly good to consider a bookmaker who has had over 20 years to build up trust.
When we consider the overall Pinnacle offering, it seems as though they have worked extremely hard to take focus away from the fact that there are no bonuses or promotions. It’s going to be true that some prospective customers will turn up here, see that there is no welcome deal and immediately walk away. That’s inevitable but those that do stick around will be well rewarded.
The first major positive lies with those competitive odds which are specifically intended to compensate for the absence of those bonuses. You can check them yourself if you have time but we are certain that the Pinnacle betting platform won’t be out of touch with the rest of the market.
The support system at Pinnacle is also impressive with that extensive set of funding options and some fast and efficient customer support. Yes, we would like to see a live chat operator added as part of the overall service but this is a small downside in what has been a very positive review for the Pinnacle sports betting operation.
Pros and Cons
- Exceptional Odds in all sporting markets
- All major sports covered
- Extensive choice of funding options
- Fast and efficient customer service
- The lack of offers and promotions will be a deterrent for some potential customers
- Horse racing and greyhound racing not included
- No live chat operator